FREQUENTLY ASKED QUESTIONS
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Find answers to the most common questions about orders, shipping, sizing, returns and our collections.
General
What is Sucka Proof?
Sucka Proof is a premium streetwear brand focused on timeless design, quality craftsmanship and purposeful fashion.
How can I contact your team?
If you need assistance, please visit our Contact page and send us a message.
Orders
How can I track my order?
Customers will receive tracking information after their order has been dispatched.
Can I cancel my order?
Orders can typically be cancelled within 1 hour of placement. Please contact us immediately.
Shipping
Do you ship internationally?
Yes, we offer worldwide shipping to most countries. International rates will be calculated at checkout.
How long does shipping take?
Standard shipping typically takes 3-5 business days. International shipping times vary.
Returns
Can I return my order?
We accept returns on eligible items within our designated return window. Items must be unworn and in original condition.
How do exchanges work?
To exchange an item, return the original item for a refund and place a new order.
Sizing
How do I find the correct size?
Please refer to our Size Guide before placing your order.
What if I am between two sizes?
Our garments are designed for a modern silhouette. If between sizes, we recommend sizing up.
Products
Will sold out items return?
Our collections are often produced in limited quantities. Subscribe to our newsletter for restock notifications.
How should I care for my garments?
Care instructions vary by product. Generally we recommend washing in cold water and hang drying.